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Creators/Authors contains: "Naseem, Mustafa"

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  1. This paper presents findings from an empirical study that uncovers the economic, psychological, and socio-cultural adaptation strategies used by recent Afghan refugees in a midwestern U.S. state. Through 14 semi-structured interviews conducted between February and April 2023, this study investigates how Afghan refugees utilize technology, tools, and skills in their resettlement process, and builds upon Hsiao et al.'s conceptualization of sociotechnical adaptation. The findings reveal (i) gender and collectivist cultural values play a big role in determining the types of adaptation strategies used by men versus women, (ii) strategic choices in terms of the type of support sought depending on shared versus non-shared identity of host community members, (iii) a notable tension between economic adaptation and preserving socio-cultural values is observed, and (iv) creative, collective solutions by women participants to address economic challenges, contributing to the discourse on solidarity economies in HCI. Key contributions include (a) design implications for technological products that can aid in psychological adaptation, fostering solidarity economies, and creating digital safe spaces for refugees to connect with shared-identity host populations, and (b) policy and program recommendations for refugee resettlement agencies to enhance digital literacy among refugees. 
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    Free, publicly-accessible full text available November 7, 2025
  2. Social media platforms aspire to create online experiences where users can participate safely and equitably. However, women around the world experience widespread online harassment, including insults, stalking, aggression, threats, and non-consensual sharing of sexual photos. This article describes women's perceptions of harm associated with online harassment and preferred platform responses to that harm. We conducted a survey in 14 geographic regions around the world (N = 3,993), focusing on regions whose perspectives have been insufficiently elevated in social media governance decisions (e.g. Mongolia, Cameroon). Results show that, on average, women perceive greater harm associated with online harassment than men, especially for non-consensual image sharing. Women also prefer most platform responses compared to men, especially removing content and banning users; however, women are less favorable towards payment as a response. Addressing global gender-based violence online requires understanding how women experience online harms and how they wish for it to be addressed. This is especially important given that the people who build and govern technology are not typically those who are most likely to experience online harms. 
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